Career Center | Cambridge Savings Bank

Assistant Branch Manager: Inman Square

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Assistant Branch Manager working with the Branch Manager will demonstrate our core values and lead the team in all aspects of service, day-to-day operations and sales

Branch Manager: Lexington

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. As a Branch Manager, you will lead and inspire a team focused on driving performance, delivering exceptional customer experience, and maintaining a positive work environment. Your leadership will foster a collaborative culture that values teamwork and partnerships with internal departments to ensure a seamless experience for our customers. By leveraging innovative banking solutions, offering outstanding service, and continuously deepening our relationships with both consumer and business customers, you will be instrumental in upholding our brand promise: treating every customer as if they were our only customer.

Business Risk Manager: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Business Risk Manager operates within the Bank’s First Line of Defense and is directly accountable to lead and execute multiple Operational Risk initiatives across the CSB Operations function, in alignment with the Enterprise Risk Framework. This role works collaboratively with the BSA, Enterprise Risk Management, Legal, and Compliance Departments, as well as key Business leaders to ensure that Operational Risk programs are appropriately executed reported.

Client Service Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Client Service Specialist is responsible for providing a high level of client experience to the bank’s small business and commercial client as a first point of contact within with Customer Resource Center Team. Using innovative banking solutions and the most welcoming and friendly service, you will focus on delivering an outstanding, seamless client experience while collaborating with business partners, and representing our brand promise of treating every client like they are our only client.

Commercial Credit Manager: Waltham

The Commercial Credit Manager leads a team of Commercial Credit Analysts in gathering, analyzing, and presenting information essential for informed credit decisions. This role oversees the Credit Training Program, manages team workflow, reviews and evaluates credit analyses for accuracy and consistency, and ensures adherence to credit policies and risk standards. The Commercial Credit Manager partners with senior leadership to monitor portfolio risk, supports effective team collaboration, and stays informed of economic and regulatory trends impacting the Bank’s commercial lending activities.

Commercial Real Estate Loan Officer: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Under the supervision of the Commercial Real Estate (CRE) Team Leader, SVP, this role will originate, underwrite and administer Commercial Real Estate loans for the Bank's CRE portfolio. This role will also maintain an active marketing/calling program, primarily within Cambridge Savings Bank’s identified Core Market communities. The intent is to generate new loan and deposit prospects for CRE and referral business for other CSB business lines. Additionally, the CRE Loan Officer will ensure that all credit standards of the Bank are met.

Credit Officer: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Credit Officer assists with managing the credit risk and loan quality of the Bank’s commercial real estate and Corporate Banking loan portfolios. The credit analyst is responsible for identifying and mitigating credit risks and providing a thorough assessment of a borrower’s ability to generate sustainable cash flows through the preparation of a written, in-depth analysis of the business, management, and industry factors. The analyst may also provide support, as needed, to credit, risk management, lending, or other areas of the Bank.

Customer Journey Design Lead: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Are you passionate about creating exceptional customer experiences? Do you enjoy building structure from scratch and uncovering opportunities to turn ideas into real, customer-focused solutions? We're seeking a Customer Journey Design Lead who will orchestrate the strategy, design, and execution of Cambridge Savings Bank’s customer journey across channels, segments, or verticals. In this highly cross-functional role, you will shape future customer journeys and translate business objectives into journey frameworks firmly rooted in customer experiences to push the boundaries of what’s possible.

Customer Resource Center Assistant Manager: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. As the Customer Resource Center Assistant Manager, you will manage the Consumer Customer Service Specialist team, overseeing daily operations and service delivery. Partnering with the Director of Client Service, you’ll help shape the strategic direction of the Customer Resource Center (CRC) Consumer Team, driving customer experience, product development, growth and retention. This role champions innovative banking solutions and a customer-first mindset, ensuring seamless collaboration across internal teams to uphold our brand promise: treating every customer like our only customer.

Customer Resource Center Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Customer Resource Center Specialist is responsible for providing a high level of customer experience to Cambridge Savings Bank and Ivy Bank’s customers acting as a first point of contact within the Customer Resource Center Team. Using innovative banking solutions and the most welcoming and friendly service, you will focus on delivering outstanding, seamless customer experience while collaborating with business partners, and representing our brand promise of treating every customer like they are our only customer.

Data Governance Analyst: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Data Governance Analyst will partner with the Data Analytics Manager and the rest of the Data Team to implement Data Governance policies throughout the organization. This will include partnering across all lines of business to build awareness and to enhance data quality throughout CSB.

Director of Automation: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Director of Automation will be part of the Transformation and Commercial Technology team. The Director of Automation will be developing, designing and implementing automation at CSB. You will have a strong background in AI, machine learning, and automation, with a deep understanding of how these technologies can be leveraged to improve performance across digital advertising, customer experience, and internal processes.

Head of Total Rewards & Human Resources Operations: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. In collaboration with the CHRO and senior management, this role is responsible for developing, implementing, and delivering the company’s compensation and benefits strategies in alignment with organizational goals and objectives.

On an ongoing basis, this position evaluates the effectiveness, competitiveness, and overall quality of all compensation and benefits programs, providing insight and recommendations to ensure they continue to support employee engagement, retention, and market alignment.

Success in this role requires building and maintaining strong relationships across the organization and externally—including employees, peer institutions, industry consultants, and vendors—to stay informed of emerging trends and best practices.

In addition, this position provides leadership and oversight for Payroll and HR Operations, ensuring accuracy, compliance, and operational excellence across all related processes.

IT Service Desk Manager: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. We are seeking an experienced IT Service Desk Manager who excels in providing exceptional customer service, possesses strong leadership skills, exhibits excellent communication abilities, and demonstrates a high level of technical expertise. As the IT Service Desk Manager, you will be responsible for overseeing a team of support professionals, ensuring timely and effective resolution of technical issues, ensuring compliance with audit requirements, and maintaining a high standard of customer satisfaction. Your role will involve guiding and mentoring your team, coordinating resources, and collaborating with cross-functional departments to enhance overall service quality. The ideal candidate will possess a proven track record in managing a service desk environment, adeptly handling complex customer interactions, and fostering a positive and collaborative work environment.

Mail Clerk: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Responsible for performing a variety of routine mail room and clerical duties, including the sorting of incoming mail, interoffice mail, and delivery of interoffice mail. Ensures expeditious mail preparation, and prompt and accurate completion of assigned tasks.

Personal Banker: Arlington Center

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Personal Banker: Burlington 3rd Ave

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Personal Banker: Melrose

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Retail Support Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Retail Support Specialist will consistently demonstrate Cambridge Savings Bank’s core values while delivering operational support, guidance and oversight across the Retail Banking network. As the first point of contact for our Branch teams, the Retail Support Specialist will provide timely direct support to increase efficiency and customer satisfaction. Effective communication, cross-functional collaboration and problem solving will be key drivers of success for the Retail Support Specialist.

Senior Commercial Loan Servicing Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. As a Senior Commercial Loan Servicing Specialist, you will provide operational and servicing support to the Commercial Lending areas of the Bank, including Commercial Real Estate, Commercial and Industrial, Asset Based Lending, and Small Business. This includes review of existing information in core platform (Fiserv/DNA), boarding new loans and maintaining existing loans. Provides exceptional customer service to both internal colleagues and external customers.

Senior Residential Loan Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Residential Loan Specialist plays an integral role in the mortgage and home equity loan process, supporting both origination and processing functions to ensure a seamless, efficient, and compliant loan experience from application to closing. This hybrid position combines the client-facing responsibilities of a Loan Officer Assistant with the operational and compliance-focused duties of a Loan Analyst. The Residential Loan Specialist works closely with borrowers, Loan Officers, Underwriters, realtors, and internal departments to gather documentation, analyze borrower qualifications, prepare and submit loan files, and communicate key updates throughout the loan lifecycle. With a strong focus on accuracy, regulatory compliance, and client service, this role directly contributes to successful loan closings while supporting the productivity of a high-producing Loan Officer and maintaining a positive borrower experience.

Wire Services Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Detail-oriented and reliable Wire Processor responsible for ensuring accurate and timely process of incoming and outgoing wires while maintaining our core values. Will ensure efficient handling wire transfers, proactively resolve discrepancies, and maintain accountabilities for all transactions. This role requires collaboration with internal stakeholders, including the BSA team to manage the OFAC (Office of Foreign Assets Control) process, ensuring compliance with regulatory standards.

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