Throughout the entire mortgage process, Rich and his team demonstrated the highest level of professionalism, expertise, and dedication. I felt welcomed and valued as a customer working with Rich. He played a pivotal role in guiding me through the intricate steps of obtaining a mortgage. His knowledge of the mortgage industry and his ability to clearly explain the various options available to me made a complex process feel manageable. I am proud to say that, with the help of Cambridge Savings Bank, Rich Bertolucci, and the entire team, I have successfully purchased my first home. The level of service I received went above and beyond, and I couldn't be more satisfied with the results.

I just wanted to take a second and let you know what an outstanding experience I had working with Rich on a refinancing/home equity loan recently. His professionalism was on full display from the start, providing many options and walking through each of them during the process, and making sure my wife and I had everything we needed to make an informed decision. His personality is an asset for sure, and the ease with which he handles customer interactions is without peer. Rich was always available whenever we had a question, and went out of his way to make sure our experience with Cambridge Savings Bank was nothing short of excellent. Thank you for having such impressive members of the Mortgage Loan team. It truly makes it easy to recommend your bank to friends and family if everyone is as knowledgeable and friendly as Rich Bertolucci. Couldn’t have been a better experience from start to finish!

Rich Bertolucci performed an outstanding job on our mortgage [...] Rich was very helpful in educating us on the best approach to the concurrent sale and purchase aspects of our [move].

We've had a wonderful experience with you and CSB. We've especially appreciated the team's attentiveness and your patience in dealing with us as first-time buyers!